fauziahhasan's picture

Hi,

 

I try to login to my administrator page (http://desktop-91ecmvp/#default/adminSettings), but when i access it, i got error 

 

HTTP Status 500 - com.aris.umc.ws.api.types.UmcException: Error code 1 - Unable to connect to URL'http://DESKTOP-91ECMVP:14220/default_umc/licenses/_search?size=5000&_source=productCode&from=0'. [Cause: Connect to DESKTOP-91ECMVP:14220 [DESKTOP-91ECMVP/10.34.229.238, DESKTOP-91ECMVP/fe80:0:0:0:bc03:6076:4ec1:16e0%6, DESKTOP-91ECMVP/fe80:0:0:0:2c1e:2f4f:f5dd:1a11%8, DESKTOP-91ECMVP/2001:0:9d38:90d7:2c1e:2f4f:f5dd:1a11] failed: Connection refused: connect]

Please help me, FYI, this is detail of my license key.

 

LICENSE KEY FILE INFORMATION

 

Serial Number:

0000371745

Signature:

F4B5DCFE19

Customer Number:

7515197

Customer Name:

Universitas Islam Malang

Contract Details:

2055211

 

License Type:

External

 

License Material Number:

Y8YAAAC

License Material Name:

ARIS Architect EP Access

Stock Material Number:

 

License Price Unit:

CUC

 

License Price Value:

5

Expiration Date:

2018/11/04