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ARCM external event processing setup

jbliesener's picture
by Jörg Neves Bliesener in Professional ARIS posted on 2017-03-22

I'm trying to capture external events in ARCM through Universal Messaging.

I have an already installed version of ARCM (rba). I installed Universal Messaging 9.12 on the same server and tried to follow section 7.7 from the ARCM Installation Manual, applying the specified "reconfigure arcm_m" commands. 

However, I was unable to discover the correct values for the following configuration items from the UM documentation:

  • Event type store (eventenabling.eventTypeStoreLocation)
  • Event routing configuration (eventenabling.securityFilePath, eventenabling.configurationLocation)
  • Event routing framework (eventenabling.classpathJarPath)

Without the correct values, ARCM won't start (ACC shows "failed") and I end up with the following lines in the log file:

2017-03-21 16:25:42,466|ERROR|arcm0000000000|default||0000000000|EventService - Initializing eventservice FAILED.
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'erfFacade' defined in class path resource [com/idsscheer/webapps/arcm/resources/spring/spring-config-event.xml]: Instantiation of bean failed; nested exception is java.lang.NoClassDefFoundError: com/softwareag/event/routing/Callback
<<stack trace omitted>>>
2017-03-21 16:25:42,513|FATAL|arcm0000000000|default||0000000000|BootLog - java.lang.Exception: Failed to initialize EDA event service.
Probably the JMS provider host and/or the local eventtype store are not available.

Is there any additional documentation available that would guide me through this setup? Maybe a working reference installation in a VM?

Thank you very much

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Rune Becker posted on 2017-03-27

Dear Joerg,

I would recommend to contact Global Support ARIS for your matter. There are not many ARCM experts around with experience on such an integration. And since it's a supported interface our support is of coruse willing to help.