W Engelbrecht's picture

Hi All,

We've taken over a virtual box with ARIS 10 Publisher installed. The installation was done some time last year, but no database was published until recently.

Since the first publish was done, we found the response to get slower on an hourly basis, and then no response at all after a day. We investigated, and found that HD space was 0 kb available. We also found that a memory dump would automatically occur every 5 - 20 minutes, which then dumped approximately 1.4Gb into a *.MDMP file.

This is the information that I could gather:


ARIS Version: ARIS 10.0 Version: 10.0.1150388

Using Derby, this is a Small installation.

JAVA Error:

"A fatal error has been detected by the Java Runtime Environment:

Internal Error (debug.cpp:308, pid=2744, tid=0x000000000000115c

fatal error: OutOfMemory encountered: GC overhead limit exceeded

JRE version: Java(TM) SE Runtime Environment (8.0_121-b13) (build 1.8.0_121-b13)

Java VM: Java HotSpot(TM) 64-Bit Server VM (25.121-b13 mixed mode windows-amd64 compressed oops)

Core dump written. Default location: C:\SoftwareAG\ARIS10.0\server\bin\work\work_businesspublisher_s\hs_err_pid2......"


Any idea how I can fix this, or should a complete re-install be a better option?